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We had a good experience with Rugged Rental. The van we rented had some issues (A/C in the back wasn't working, TV and rear speakers weren't working), but the van itself was great.
The staff was great and the vehicle was amazing and reasonably priced
everything about the experience was great. speedy friendly service . clean car and helpful staff
The vehicle was pretty good but the extras had a number of problems -- wrong roof rack, bike rack kept the vehicle from being able to be put in reverse.
We really enjoyed our experience with Rugged Rental.
The guys at the office were very kind. After they took us to our hotel I realized that have left my mobile in the vehicle. Call them and they asked the driver to go back to our hotel and bring me the phone.
I did not like that my Visa Card cover for the CDW insurance is not valid for this company
Met my expectations
We picked up on a Sunday and the off hours staff was really friendly and helped a lot!
Prompt shuttle service from airport. Excellent service and vehicles. Only issue was rented bike rack had broken straps and was unable to use. Received a refund for bike rack rental.
I like the opportunity to get something other than a basic car at a fair rate.