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Great service, friendly crew. The car ran well and I was happy with the overall experience.
I'm only in SLC for skiing every four or five years, but I always use Rugged to rent a 4wd vehicle and I've never been disappointed.
This is the second year in a row that we have used Rugged Rentals when coming to SLC area to go skiing. Definitely the best vehicles and best pricing in the area. Will continue using Rugged Rentals as long as they are around.
Second time renting here. They’ve been super-friendly, prompt, courteous & a pleasure to do business with.
The pickup and drop off process (though both were off-hours) were a bit of a pain. I called the number to page off hour pickup person, they never called. I happened to see the shuttle guy picking up other renters so I ran over.
Drop off was also a pain as there are two Park and jet locations, and we went to the wrong one. Not super clear from the instructions.
Otherwise a great truck for getting up the canyons at a great price, and good to support local business. Forget the chain places.
Vehicle was great, we had no problems
I am a long time customer ( skin SLC every year for 10 days). I send all my friends to Ruggard
Vehicle was great, but the ski rack was too small. It only held 3 skis.
This is the second time I've rented with rugged rental, this company is everything you could ask for in a rental agency! Love working with them! Great prices and great service!
Great customer service. Handled issues with rental to complete satisfaction. Will certainly rent again for the next trip.