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One of the best rental car experiences I've had in recent years, particularly for renting a specialty (4WD) vehicle.
We had asked for a ski package (roof rack) and it was not included but ended up not being an issue so I did not mention it to the agency. Other than that our experience was GREAT!
Vehicle made a strange sound at times, making us think that it may need to be serviced. Otherwise, everything was great!
very friendly and honest staff! the price was right, no overcharges, no unnecessary insurance selling, overall great experience!!!
Rugged is the best, thank you! Pickup is fast and easy. The Jeeps are perfect for Utah. Thank you.
Everything was great. Thanks.
I rent a lot of cars. This was by far my easiest rental experience. The staff is great from pick-up at the airport, to renting, return, and back to the airport. This is a seamless well-run company that made renting a pleasurable experience.
Excellent rental experience. They've even drove me to the terminal in the rental car when it became clear that waiting for the regularly scheduled shuttle was cutting it uncomfortably close to the departure time
Great experience, courteous staff.
Our car had broken seatbelts and issues with the brakes. We normally live Rugged Rentals so will likely try them again.