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This is the 3rd time I rented from Rugged. They do a fabulous job!. They gladly pick you up at the airport, take care of your luggage, and put it in the vehicle that is ready and waiting at their office. Each time I rented from Rugged, I had to return to the off site location, and that was simple, also. This last time I had a Sunday pick up, and it worked just fine. The extra fee was fine to still be able to rent what I wanted. I enjoyed the diesel fueled jeep Grand Cherokee the most.
Thanks to the Rugged fam
We had offsite drop off and had to call for our ride but this was not inconvenient at all!!! Great detailed information and clean new fun jeep grand Cherokee made our adventure travels very comfortable!
The staff was helpful, friendly and courteous. Pick up and drop off was quick and the shuttle was ready to go as soon as I was. Would definitely use them to rent in the future.
Great place to rent an affordable all wheel drive vehicle. Got upgraded to a Wrangler as they had no Cherokees left, would have personally preferred the Cherokee but I am sure that many would have been excited about the upgrade. No hassles, great customer service, after hours car drop was fast and seamless, I would definitely rent from them again.
Top notch local company with great service!
Excellent experience. Very friendly people willing to help an out of town visitor!! Will absolutely rent from them again and recommend.
Great experience, would do it again!!!!
Everything went well! Pick up and drop off went smoothly!
Very happy with the company overall.