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I have been really happy with Rugged Rental. However, with most of the rental car agencies (within walking distance of the terminal) now having 4X4 trucks, having to catch the shuttle off site does not make as much sense.
Is there any possibility for Rugged Rental to get cars onsite (at the airport)?
Staff was very helpful and positive. Vehicle was clean and entire process was very efficient
Solid company, solid vehicles, solid price. YOU CANT GO WRONG WITH RUGGED RENTAL.
It would be nice if the office were open on Sundays
Courteous and prompt service and shuttle. Vehicle in good condition. Quickly helped with locating tire jack and spare wheel lock in vehicle. I will rent here next trip.
Really excellent experience! I rent a car mainly for going to ski resort and struggled a lot to find a guaranteed AWD car which also meet the Traction Law in UT. It turned out all the car from Rugged rental has pre-approved traction devices required for UT traction law. This helps me a lot for enjoying my trip and hassle free. highly recommended!
Rugged was great. Katie communicated well with us and Tanner was fast and friendly to pick us up and drop us off. Very accommodating. Definitely will rent from them again.
It snowed a lot our week and I was very glad to have a true 4x4 suburban. It makes a huge difference in safety in the canyons and accessibility given the restrictions that go into effect. The airport rentals are usually all wheel drive and dont have the low gears or traction for the steep and snowy roads up and down the canyons to several ski areas.
Everything was as they said it would be. Including after hours pick up and car return. Both were prompt with no waiting in fact on the drop off on Sunday, you park at the far end of the lot and the shuttle comes to pick you up at your car and take you straight to the airport. The good thing here is there is no question you will get the 4WD vehicle you need and its definitely required if you plan to drive to any of the ski resorts (we went to 5 different ones and 4WD was always required!).
Was traveling with a party of six, including an elderly mother in a wheelchair. We were picked up on time by a very nice young man who took care of us and got us out the door on a Sunday afternoon. Will definitely rent from Rugged Rentals again.. Return after hours the following Sunday was just as smooth. Four-wheel-drive made our trip enjoyable and kept us from being stuck in our Airbnb for the entire icy snowy week.