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This was our first time not using one of the large rental companies and we enjoyed the experience. We'll definitely use Rugged Rentals the next time we are in Salt Lake City.
Pickup was a breeze, vehicle was perfect for the 1300 miles we drove, early morning return setup and shuttle went perfectly. A++!!!
The truck did have poor tread depth but the manager Nate took care of it on a Sunday. I did have to wait on tires to be put on vehicle and felt it should have been taken care of before vehicle was rented. I was on vacation and caused me to be late for an appointment by two hours and delayed my vacation as well. I am glad they let me get new tires on truck because I would not let anyone drive a vehicle with tread that low.
Rugged rental is top notch! They went above and beyond for us, they provided us with items we would have other wise needed to buy. The pick up and drop off was a breeze, if you are worried about not being at the airport dont! Process could not be easier and they are by far the nicest car rental place i have ever dealt with !! A+++
Very friendly staff! Great experience.
Have rented more than a dozen times from Rugged, only had small issue once. Rugged is only company in Salt Lake that I have found that will rent to a non - business vehicles that can tow and be allowed to take off paved highways. will continue to rent from them in future.
An awesome vehicle for an awesome price!
Rental company was wonderful, upgraded our expected vehicle for free. Truly enjoyed it.
We rented a jeep grand Cherokee for our family trip to Yellowstone. It was a great vehicle with good gas mileage. Rugged rental was wonderful to deal with!
it was great