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Car seats requested were not ready and return process was unacceptable. After renting every year for 8 years i will not be back next year
Would've appreciated better tires they were all season radials a fairly worn - since it was for a two month rental in the winter better tires would've been appreciated
I was hesitant to rent from an off-airport rental agency. I thought it would be inconvenient, time consuming, and more of a hassle. I was pleasantly surprised. Rugged Rental made the process smooth, the vehicle was exactly as promised, and it was much more affordable than the other on-site rental agencies. I would definitely rent from Rugged Rental again.
Rented a Jeep Wrangler. Good rental experience. Would certainly use again.
This is the way to go to guarantee AWD at a reasonable rate.
Fantastic experience! Rented a Jeep and was happy to get a Rubicon that was more than capable of handling what we needed it to. Pick up and drop off were seamless and quick. They were very friendly and a pleasure to work with. I'd do it again and again.
Very helpful and friendly. Vehicle (truck) was exactly what we needed for our visit to Salt Lake. Everything went exactly as it should. Thanks!
All aspects of the service from pickup to rental return and taxi to the airport went very smoothly.
Pickup on Sunday was very prompt. Return of vehicle was processed very quickly. Driver both on pickup and return to the airport was very courteous and helpful. All went very smoothly.
Friendly staff