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The information about insurance was difficult to understand. Other car rental companies automatically offer comprehensive insurance. Information about primary insurance is not available in Germany.
I appreciate how simple and efficient the check out and check in processes are. And each time I've rented I have received the vehicle I reserved. Good customer service!
Great value, smooth and easy rental process!
All staff friendly and competent. Excellent vehicle which was freshly detailed. Fast shuttle. Good price. Everything was perfect.
Amazing experience renting from Rugged Rentals. No queues, prompt pickup, easy drop off. 5 stars!
We were very impressed with Rugged Rental. They made the whole process so easy and affordable!! We will be be renting from them again the next time we are in Salt Lake for sure!!
Will use again
Very prompt service
We love renting from rugged rental, and especially enjoyed the electric jeep option this time around
Vehicle was delivered with an error and a blown fuse. When I discovered this I had to spend my own money and time getting the parts to repair the truck so that I can use it safely. I have had this same vehicle before without issues, this time it had not been maintained properly