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I have been using Rugged Rental for years. Always a great experience.
Very easy & good experience!
Louie was outstanding
Our primary form of communication was via text. When the employee texting us fell asleep, we were left stranded at pickup for an hour and a half, in extremely cold weather, with a baby and a toddler. I wish I had known:
- they are offsite, even though they appear to be as any other agency on kayak
-their shuttle only runs on demand
- do not text them back. Call them the moment you deplane
-if you schedule for 6pm, they are closed then. There’s no indication when booking, but you’ll be af
I had a great experience renting from Rugged Rentals. The truck I rented was clean and in good shape. The staff was efficient and courteous.
Thank you.
I was very pleased with my rental from Rugged Rentals. They were very helpful and professional, and the Jeep I rented from them was wonderful!
Wonderful people, amazing customer service, outstanding shuttle drivers; special thanks to Lily for getting us to the airport on time!!!
Staff were very friendly and helpful. Price was good. Would definitely rent from them again.
The Cherokee I rented drove so well. The staff that I interacted with were friendly and helpful. The cost of the rental was cheaper than using the airport rental companies. I would not hesitate to rent from them again Thanks so much!