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I probably rented the Jeep at the most demanding time, during the Christmas holiday. RR's price was much lower than what I found at the airport rental agencies. And the car was above what I expected – a newer Jeep Grand Cherokee Limited with all the bells and whistles. It was not your usual basic packaged rental car.
Fantastic alternative to the national chain guys.
The reservation process informed me it would take only 5 minutes for pick-up after we had our bags. After baggage began appearing on the carousel, I called for pick-up but was told it would be 10 minutes and we to call back after we had our bags. Of course, we had our bags within the next 3-4 minutes, then we had to wait 10 minutes for the shuttle van - totally unnecessary when the shuttle could have been enroute especially since we had to pay $125 extra for the Christmas evening shuttle!
Best value! Best cars! Best people! I wish that Rugged Rental was in every city🙏🏼
great company!
Best rental car experience I have ever had
A much better deal than any of the more nationally known rental car agencies. I'm thrilled with the experience and would absolutely use Rugged Rental again in the future.
Perfect will rent again.
Easy
Arrived to pick up car and rental car and rental was warm and running. Great rental and unbeatable price! Thank you!