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Thank you for providing a much-needed oversized vehicle for my family vacation. The Dodge Transit(?) was perfect if not of the lack of drink holders or power access for mobile devices for rear passengers. Yes, I was aware of the 12v port in the cargo area.
Thank you for your service!
Would appreciate it if you had some other large SUV brands available, i.e., Infiniti? Lexus?
Easy to book and good rates for the caliber of vehicle. Had some admin errors when changing requested dates and with proper mileage documentation, which amounted to nearly a $100 surcharge. They apologized and credited my account once I pointed out there error, so that satisfied me. I'd reccomend Rugged Rental to those needing an affordable and clean, newish rental in the SLC area.
We rented two vehicles. This one was fine. The other had major issues.
Excellent experience all around.
Staff was friendly and helpful, transfer service was excellent!
The agency was easy to find being off the airport, and much more convenient to return car to, and let them shuttle you to your terminal.
Vehicle was dynamite and really let us explore all the areas we wanted to!
Excellent service all around! Prompt pick up and drop off. Convenient and close to airport. Friendly, courteous and knowledgeable staff. Loved our car, was perfect for our vacation in Utah. We will definitely be using Rugged Rental in the future!
Repeat customer. Sunday airport pickup wasn't an issue and was quick. Didn't ask for but was given loyalty discount at check-in - nice!. Rugged recently upgraded fleet from Dodge Durango to larger Nissan Armada. Loved the Armada. These folks are great to deal with. Will rent from them again.
We had a blast renting the jeep and will do it again