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Fantastic experience! The vehicle was exactly as hoped for, the staff was friendly and helpful,and everything was ready when we got there. Would definitely use this company again.
Poor quality can but rental counter made it up to me. They excersized excellent customer service. I would rent there again. The service was better than what I would have received at the airport or from a name brand agency.
Fourth year renting from Rugged Rental. Service and value are excellent.
The truck needed a fuse - and we came to understand that those fuses are only available from a Dodge dealer. You should go to a Dodge dealer and get some to keep on hand. The fuse prevented the trailer lights from working.
However - on a most positive note, Nate switched out the fuses, and helped us immensely with a problem on the camper trailer that had nothing to do with Rugged Rentals - what a NICE HELPFUL group of people!!
I loved that truck! It's a darn good truck.
Perfect experience, friendly staff and great clean car.
Everything was great. The car performed well and we enjoyed our rental experience.
Excellent rental experience.
Very easy for pick up and drop off. Even after hours. Staff very friendly.
Grateful there is a rental company that rates to individuals under 25
Great experience - thanks for everything - see you again next time we are out west.