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The only issue I had with the rental and vehicle was the tires on the vehicle - they were nearly bald. For a place called Rugged Rental, renting 4WD vehicles that will likely head up into snow country, this was surprising. Fortunately I did not run into any snow or ice, but I would have been very concerned if I had.
These folks are true to their word. They promptly pick you up and the vehicle waiting for us. Took all of 10 minutes and we were on our way. Vehicle was exactly as promised and in excellent condition. Have already recommended them to others and will continue to do so.
Great experience. Glad I was able to have the comfort of knowing I'd be heading up the mountain in a 4x4. Car was comfortable and drove great, and the service at Rugged Rental was even better.
I had an excellent experience renting from Rugged Rental. The vehicle was in perfect condition, and the staff was extremely helpful to get us from the airport, put us in our Jeep, and get us on our way to Park City. I would definitely recommend Rugged Rental to anyone making a trip to the beautiful Utah mountains who want a great 4x4 and also appreciate using a well respected local business.
AWESOME! Put some stickers on your FREE coolers! (:
Excellent staff and company to deal with!
Just what we needed.
This agency provided the very best rates, and we would definitely rent with them again.
Our original vehicle developed a broken water pump which made it un-driveable. Rugged Rentals after identifying it could not be fixed gave us a number of options and eventually brought a new (better) vehicle to us. We did lose a half day of our holiday but the replacement vehicle and a credit against our excess miles made up for this. Overall would definitely recommend using them for extended rentals in and around Utah.
The rate was very high.