REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Great vehicle at a great price.
This is the second time we have rented from Rugged and we couldn't have had better service or found more friendly staff. The rates are so reasonable you have to wonder why other rental companies are so much higher relative to Rugged. We tell everyone we know flying to Salt Lake to try them.
They are terrific
I called in October to change the reservation from a Suburban to Two separate cars because we had 9 people supposed to be going however when I arrived, that change was not in the computer. It ended up fine because 2 people didn't come but it just wasn't what I was expecting.
A slight wait because of some confusion, but the staff was very helpful and nice about our wait. Very easy and nice to rent from Rugged Rental. We always use them in Utah!
There was some kind of confusion with our rental, but the staff worked it out and was very apologetic for our wait.
We had an issue with our ski rack and they gave us a credit. Thanks
A great experience from beginning to end, Responsive when I called with questions, reasonable rate for a great car (low mileage) and dropped me off at the airport hotel I was staying at after I returned the car. Will use again and recommend to friends/colleagues.
Thank you for your support, I will definitely rent again.
The service was excellent. We had an after hours pick up. We were picked up promptly at the airport and completing the paperwork and getting us on the road in a vehicle exceeding our expectations was done very efficiently. Return of the vehicle and getting us to the airport was just as efficient. I will definitely rent from Rugged Rental again.