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Could not have been better.
Thanks guys for the great car and amazing trip!
The tire pressure was low in both rear tires when I pulled out of the SLC location. I drove for the first 5 miles to see if the light would turn off in case they just added air. It wasn't a huge deal, but it would be better if the car was ready to roll right out of the gate.
Very good experience
Staff was extremely helpful.
I had a vehicle problem after a few days. Rugged Rentals delivered a replacement vehicle promptly ( about an hour and a half drive ). I have always had great service and value from this rental agency. I have rented from them for about 10 years, and will continue to do business with them.
Seamless service, great car. Highly recommended.
Very pleasant experience! Will likely return again if the rates are still favorable.
The only reason I rated the staff lower was based on my experience at the pick up with the front desk guys. nOT the young man who picked us up or any of the drop off people. My husband and I talked a couple of times of the desk help attitude. They were uninterested, did not engage and maybe had a little of a pious attitude. It was weird because the young man who picked us up nor any of the drop off guys were like that.
Just saying it was an attitude that was not conducive to business and was co
Awesome experience. We will defiantly rent from Rugged Rentals in the future. We will also let everyone know of our experience. Great job folks!!