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Can't fault it
We got the exact vehicle we requested. It was brand-new, with great nav system, heated seats and steering wheel and all the extras. Great customer service on Christmas Day, easy return to the airport. We would definitely rent from Rugged Rental again!
It is still a little inconvenient and expensive but I was very satisfied with the service and the vehicle.
Thanks.
Vehicle was as requested and performed well. Pick up from airport was within 5 minutes of my call. On return staff went out of their way to drive me back to my hotel (which they were not obliged to do).
The only issue I had with the rental and vehicle was the tires on the vehicle - they were nearly bald. For a place called Rugged Rental, renting 4WD vehicles that will likely head up into snow country, this was surprising. Fortunately I did not run into any snow or ice, but I would have been very concerned if I had.
These folks are true to their word. They promptly pick you up and the vehicle waiting for us. Took all of 10 minutes and we were on our way. Vehicle was exactly as promised and in excellent condition. Have already recommended them to others and will continue to do so.
Great experience. Glad I was able to have the comfort of knowing I'd be heading up the mountain in a 4x4. Car was comfortable and drove great, and the service at Rugged Rental was even better.
I had an excellent experience renting from Rugged Rental. The vehicle was in perfect condition, and the staff was extremely helpful to get us from the airport, put us in our Jeep, and get us on our way to Park City. I would definitely recommend Rugged Rental to anyone making a trip to the beautiful Utah mountains who want a great 4x4 and also appreciate using a well respected local business.
AWESOME! Put some stickers on your FREE coolers! (:
Excellent staff and company to deal with!