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We had great service, prompt pick-up from the airport and taken to their office where the vehicle was waiting, 10 mins later we were on our way.
Maybe there could have been better explanation of what to do in the event of a breakdown, we did call the office out of hours but got the answer machine.
Would definitely use Rugged again.
Discouraged with managers letter written to me after rental stated I did not pay attention to read of truck. Blamed me for a situation I didn't create. If anyone did the simple math to figure my destination mileage they would realize 99% of my travel was on and at highway speed. Very unprofessional letter. Your manager told me to put DEC in tank which your people obviously overlooked. Whatever I have to say seems to fall on deaf ears. I have many friends who used to rent from Rugged Rental. Done
My favorite car rental agency by far !
Had another great experience with Rugged Rental. Once again, they were on point with great personal service. Can't wait to use you all again, because that means I am back in Utah!
Had another great experience with Rugged Rental. Once again, they were on point with great personal service. Can't wait to use you all again, because that means I am back in Utah!
This is the third time I have used Rugged Rental and I will most likely use them again in the future.
Not the first time renting from Rugged, and it definitely won't be the last.
Our rental was absolutely wonderful, no complaints, A+! Thank you!
Easy, pain-free rental process. Thanks!
Rugged Rental was BY FAR the best rental company I have EVER used! Their customer service was exceptional and I would HIGHLY recommend their services to anyone looking for a rental! I intend on leaving a positive review on google and YELP! A++