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I only wish they had a shuttle service if you live within a certain range of the building. I live closer than the airport, but they would only shuttle to the airport so I had to take an Uber.
I loved this rental. I’d do it again any day
My only issue/ complaint is reserving the vehicle and then showing up only to be told by some young woman that vehicle we reserved isn’t available and she would like to put us into a Chevy suburban! But then only to be helped by a young gentleman who got it all figured out and proceeded to give us the vehicle we requested.
Everything else was awesome trip was a success
Thank you.
Smooth, easy rental. Staff was knowledgeable, friendly. Wagoneer was awesome. Thanks so much.
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I have been using Rugged Rental for years. Always a great experience.
Very easy & good experience!
Louie was outstanding
Our primary form of communication was via text. When the employee texting us fell asleep, we were left stranded at pickup for an hour and a half, in extremely cold weather, with a baby and a toddler. I wish I had known:
- they are offsite, even though they appear to be as any other agency on kayak
-their shuttle only runs on demand
- do not text them back. Call them the moment you deplane
-if you schedule for 6pm, they are closed then. There’s no indication when booking, but you’ll be af
I had a great experience renting from Rugged Rentals. The truck I rented was clean and in good shape. The staff was efficient and courteous.
Thank you.