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All was great
Wed Mar 13, 2024 - Renter Review

Already recommended to people. Everyone was very nice and helpful. Very easy pick up and shuttle experience too. Thanks!
Tue Mar 12, 2024 - Renter Review

Was told ski racks would fit 4skis and 2 snowboards. When I picked up the car they tried to give me a car with roof racks but no ski racks. They changed the car. Only had clamshell racks. Also was told they would text me instructions for returning after hours. I never got the instructions.
Mon Mar 11, 2024 - Renter Review

Shuttle process from the airport took longer than expected. Value for vehicle is better than most other rental agencies.
Sun Mar 10, 2024 - Renter Review

Even though we picked Dealers choice, I called to see what we were getting. Rep said Grand Cherokee or Ram 1500. When we arrived, they put us in a Ram 2500. Not a big deal, but my wife is short and the truck had no running boards, so it made it a little difficult for her to get in and out. If that truck had running boards we would have no complaints. Rugged Rental was great to work with and a smooth rental overall.
Fri Mar 8, 2024 - Renter Review

it was great. Thule rack was a bit finicky, but other than that was great.
Wed Mar 6, 2024 - Renter Review

It snowed a lot when we were in SLC so securing a 4WD was essential. Knowing that we get a 4WD gives us a peace of mind. Other agencies do not promise a 4WD.
Wed Mar 6, 2024 - Renter Review

Car was fabulous...staff at Rugged Rental were AMAZING...will definitely rent again! Thank you!!!
Tue Mar 5, 2024 - Kate

It was convenient to be able to drop off the car at on off site parking location near the airport.
Tue Mar 5, 2024 - Renter Review

I needed a van or larger SUV to rent in Salt Lake City for a weeklong ski trip. Our adult daughter and her partner joined for a long weekend. Rates from the "traditional" rental companies with airport pickup were outrageously priced. Rugged was less and my experience with all their employees were stellar! Highly recommend them.
Mon Mar 4, 2024 - Renter Review