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Everyone was friendly, efficient and helpful. We had the engine light go on and they immediately offered to swap it and give us a day’s credit without asking. We have rented many times from Rugged and always return.
Everything was great!
Everything was great!
Love Rugged Rental. Please don’t ever change!
I have rented from Rugged Rentals numerous times of the past 6-7 years and the reason I keep coming back is simply because they have always provided me with the vehicle I reserved at a reasonable price. In addition, they have picked me up from the airport in a timely manner. Kudos.
Staff was very helpful. Car was delivered as promised.
When I started renting from you all (2016), the national brands did not have 4X4 pickups. They do now. In order to keep riding the shuttle off site to Rugged Rental, your rates will need to stay competitive for the airport rental agencies. After walking past multiple 4x4 to catch the shuttle, I am going to price check for my 2024 trip.
I've brought family and friends from FL to SLC for spring ski trips four times since 2017, and Rugged Rental has been part of our travel planning on every trip. The vehicles are in excellent condition and we know we'll get the 4WD or AWD we asked for. The personal service is really what keeps our business. No surprises! They've worked with us for pick ups at our hotel the morning we arrive. Drop offs after hours at the airport are super convenient. 5* service!
Great service and great vehicle! Thanks.
I was working at Brighton to produce the Summit Day for the Outdoor Retailer Show. I originally set-up a rental with Enterprise for a pick-up truck but it did not have 4wd or snow rated tires. I was able to easily cancel that resy and set one up with Rugged for an overall cost savings. The truck was the ticket in all that snow and the staff could not have made the process easier, including the airport shuttles.