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I am a returning customer, several times and believe I will always rent from Rugged no matter the nature of my visit to Salt Lake City. On the plane my phone locked up, making it impossible to call Rugged for my pick up. Using the “house phone” at the airport, I called for pickup.
Once I was picked up, I explained to the young lady what had happened. She immediately offered to let me use her phone to call my wife. Also, Bailey located a Verizon store for me. great staff, great cars!Tha
I had two issues: 1) I'm not sure why a 1-week rental is only 5 days. 2) I booked a truck in Layton, then was called and said I had to go to Salt Lake.
Rented many times with Rugged Rentals, never any surprises, always satisfied
Very easy experience and the car was exactly what I needed.
Every one we spoke to or interacted with was friendly and we enjoyed our rents experience with you!
Another satisfied customer here. Have rented from RR multiple times. Great experience each time.
Fantastic staff and vehicles. Really like renting from RR!
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Great Experience
Loved it! Great car and great model for rental company!