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Love Rugged Rental. Been renting from there for years
Excellent experience. Would rent from Rugged Rentals again. Only minor complaint was our jeep had a crack in the windshield. This was noted at checkin. My concern was that it could have gotten potentially worse during the week. No issues, everything worked out fine. Sunday drop off and shuttle to the airport at the offsite lot also went very well.
Great communications, definitely a great experience
Everything was good, only problems we had were with the ski racks and tires. They weren't set for skis, so we had to adjust them. Normally not an issue, but it was snowing heavily and we weren't initially sure we could adjust them. The staff should have checked the racks for skis before it was lent out. The racks were mis-matched too. Also, the car didn't have snow tires, only all season. Should have snow tires. Finally, the car doesn't drive as well as other Jeeps.
Easy hassle free rental with tremendous savings. The whole experience from reservation throughout the rental process was amazing.
The cars were in mint condition with all new upgrades. Perfect rental.
This was our 3rd time renting from Rugged Rentals and each time has been a fantastic experience!
Great service and vehicle! Perfect for the SLC weather. Will absolutely rent again and recommend
Everything went as planned without drama. Wish their hours were longer and they didn't have an off hour penalty.
always have a great experience with Rugged Rental. I wish they were in more cities. I only rent from them when in Utah.
Great team and service. Very efficient in and out of SLC.