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Overall very good. Key fob died on first day, Rugged Rental took $50 off the rental for the inconvenience
The front desk staff are not friendly. It never seems like anyone knows what is going on and they make things up as they go. The rate is always different but no one can tell me why. One person says one thing and another person says something else. The female staff has one of the worse attitudes I have ever experienced and should not be working with the public.
Thank you
Great service and value. Frequent customer and looking forward to next rental.
Rugged Rental was a very good company to work with. We had to make some changes to our initial reservation and they were very helpful in getting that done no problem. The truck we rented was better than expected and overall we couldn't have been happier with the renting experience and plan to use this company again.
We would highly recommend Rugged!!!
The vehicle I rented was in good condition(could've been cleaner) but for the most part it served its purpose and then some. Thank you, I will rent again for sure!
This was my second time using Rugged Rental and both experiences couldn’t have been better.
Great value, we much enjoy renting from rugged rental vs the big car rental agencies
Great place to rent from and only place to allow trailer towing