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Great experience
Rugged Rental was awesome. They were very quick to respond to questions and even provided a cooler at no extra charge. They texted me before my trip and confirmed my arrival. The person texting me told me thier name and that they were picking me up... unheard of in the car rental world. By the time I got to the pickup location they were arriving to pick me up. Awesome service! I will recommend anyone going to Salt Lake rent from Rugged Rental. Worth every penny!
Easy, friendly, convenient and affordable!
Fantastic experience from even before booking! Was directed to an online reservation as it would provide us with a better deal. When we arrived the SUV that we selected was overbooked so we were upgraded to a much nicer SUV with all of the bells and whistles! The company also provides some great additional items for free, just request them in advance, that would be perfect for the area. Pickup and return was smooth from the airport and all paperwork went quick! Will 100% rent from again!
Great service and experience.
Great Experience! We rented a 10 passenger van and it was great for our family!
Can worked out great! With so many rental car horror stories I was nervous but everything with Rugged went GREAT!
Very easy and great car. Will rent from them again!
Rented a jeep and was very happy with it! Exactly what we wanted and price was fair. Could not have had a better experience.
The truck was damaged but the staff did not bring this to our attention. It had been wrecked and was dented on one side and the driver side rear view mirror was severely damaged. This ended up being an issue because we could not clearly see out of the mirror. The truck should have been repaired before renting it.