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Fantastic service and excellent vehicle. Really enjoyed renting from Rugged!
Great vehicles and prices!
Awesome experience with rugged rental! Pick up and off hours drop off was so easy! Car was amazing and such a great deal. Will always rent from rugged rentals in the future when we can! Thanks for providing an awesome road trip car.
The newer airport is harder to get around but Rugged Rental makes it work.
They are always nice and accomodating
Super friendly staff that were so helpful upon arrival and departure. Great vehicle to go up to Powder Mountain and into the higher elevations where you have to have 4x4. Best thing was not having to wait for the shuttle to take you over to pick up the vehicle. All of the main rental agencies in the airport had long lines to get your car and it was so relieving to walk past those and right to the shuttle to pick up the vehicle with no wait. Will be using Rugged Rental every time we go back!
I was very pleasantly surprised by the service, staff, and cleanliness of the vehicle. I was a little worried about using an offsite rental service, but there was absolutely no trouble with the offsite shuttle and honestly felt like I received awesome customer service compared to other major car rental companies. The prices were also competitive. If I return to SLC there is no question I would rent from them again. Also I appreciated the little detail like the ice chest we were able to use.
Good experience.
I've rented from rugged a few times and have never been disappointed there vehicles and service are the best in salt lake as far as I'm concerned.
The Dodge Truck was very good. However it did leak a bit of oil on the driveway of the house that we were staying.