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Vehicle was old, not very clean, not washed. Lacked acceleration. Old wiper blades. Should make clear not open on Sunday. And an extra rate applies for return. Disappointed
Customer service communication was excellent, email and phone. Rented a Suburban with a ski rack, drove Big and Little Cottonwood Canyons - perfect vehicle for our group, good condition, good value - exactly right. Close to SLC airport. Definitely will hook up with Rugged Rental when we return.
I have already recommended Rugged Rental to several friends who have been very happy with the vehicles, service, staff, and value.
Awesome company to rent from.....
Helpful guidance throughout despite checking in and out outside of business hours. Reliable car that drove well.
excellent in every way!
Less expensive with better vehicles than the competitors.
Completely satisfied
Completely satisfied
Completely satisfied