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We pre-paid to reserve a specific car (convertible citroen) and they only had a much worse car available (old smart). He did take some money off but we wanted the experience that we reserved and it was ruined.
The rental agent did not disclose to me that the car had a broken rear window. When I realized that shortly after pulling out from the car park, I called him and asked for a replacement car. My request was not honored.
Car in bad condition (mechanically and visually). Seems like a fraud as they just tried to bill my card 180 dollars without cause.
Excellent
very nice
Everything was great.value for money
Horrible car, difficult to find people waiting for us to pick up car. No payment with credit card allowed
Overall good!
I had the unfortunate experience of renting a convertible to be handed a compact vehicle by an unapologetic representative. When I stated that I reserved the car well in advance and paid extra for the convertible he replied "you didn't pay THAT much extra. This is the car, you want it?". 25 Euro extra on a two day rental is enough to merit a complaint, given I had no options at 7:30 am I had to take the car given. Sadly, I would not rent here again and suggest to my friends to look elsewhere.
The best price-quality ratio