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I paid for a 4 doors fiat cabrio, trunck for 3 suitcases and air-conditioning. On their website they say: bran new cars.
I got a really old 2 doors smart car. It didn't even have air conditioning.
The only good thing was the gas policy and how nice they were with us after we drop off the car. The employees felt really bad about it and the owner disappeared, being the employees the ones taking care of us and getting all the shit
Claimed we damaged car.. damage there was pre existing... when the car was dropped off the guy was in a rush and said he had other appointments. Our fault as we should have insisted he note the pre existing damage (dents etc) with us. Communication after they drew money from our credit card without informing us has been difficult and frustrating. I requested a photo of the dent they said we were responsible for as would anyone and a before shot... they refuse to give us a before shot.
Everything was really satisfactory I will repit again
On nous attendait avec une pancarte à la sortie de l'aéroport, très appréciable, contrat fait rapidement, pas de surprise sur le prix aucune option rajoutée de dernière minute comme d'autres compagnies. Restitution très simple, il fallait juste laisser la voiture sur le parking avec les clés dessus, on est vraiment dans un sentiment de confiance et de professionnalisme. Super du début à la fin.
It was one of the cheapest in Santorini and one of the few that provided free pick up at the port.
Great experience, trustful, smooth pick up and return procedures. We definitely recommend it.
Most bad mannered Personnel/owners i have ever met anywhere i travelled in the world . Total disgrace for my country and the tourist bussiness generally . Gave them my credit card upon arrival , they couldnt manage to make the charge , called me within the hour , bad manners asked me to go over their shop and when i got there , he just tutored me ''not to ever give unsupported Credit cards '' . You never ARGUE with a customer especially when it your fault for not having a POS upon arrival. NOGO
No issues, would rent again
We asked through the Santorini holiday cars website a baby seat and when we received the car they told us they didn't have any available. They were very rude and they even said we didn't make a reservation for baby seat although I showed them the booking email that confirmed it. Also they didn't have the car waiting outside the airport but we had to walk with our heavy luggage and our baby about 10 minutes. I would never ever recomend this car rental to anyone.
When we are coming back, we will definitely rent our car again there! :)
We were happy, that everything worked so fast and uncomplicated.