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I thought it was great that they picked you up and dropped you off in the same rental so you didn't have to keep switching out your bags!
Lindon and Juan were great! Very kind and respectful. The rental process was simple and straightforward. I will definitely use State Van Rental again.
I had an amazing experience with State Van. Upon picking up the van, there were a few people ahead of us, luckily we weren’t in a hurry. But once it was our turn, the guy had us checked out in 15 minutes.
The van was better than expected. A little tall in height, so we did have to read the parking structure signs. A lot of space and easy to ride. We rented a 15 passenger van. The seats were a bit small, but There were 8 of us and we fit comfortable. I received a GREAT price!
Great customer service. Confirmation call was nice touch! After hours return return was a definite plus. Price value was number 1. I saved!!!!!
Great value and customer service.
great people to work with
The only complaint I have on the van is the difficulty of finding a parking space since the van is tall. You can't get into most parking structures. Other than that it's an excellent van with plenty of room, power and very comfortable ride.
The van had a horrible smell and was dirty. some nice air freshener and a thorough cleaning / wiping of dash etc would go a long way towards customer satisfaction. Our whole family literally almost gagged at the smell every time we got in the vehicle, it was awful, old cigarettes/ sweat/ funk. Also, we were charged an entire day for bringing the vehicle back 1.5 hrs past 11am, this was got communicated to us that we would be charged an entire day after a certain time. Not sure we would use again
An increíble vehicle and helpfull attendants
The rental had a really bad odor. We had to buy air fresheners because it stunk. Other than that, the rental ran well and it provided the support I needed.