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Overall a great experience with them
Everything was so good here I will be returning
I rented from State Van Rental before, but they did not have a record of me from the year before. Last year I rented a Ford Transit 15 passenger van; which was a lot better than the 12 passenger Chevy van this year. The Ford Van had blue tooth, and a smoother ride. My only issue is that I wasn’t informed about the difference between the rental vans by State Van Rental. I do plan to rent again the same time next year. The staff at State Van Rental are courteous, but could be a bit more helpful.
When we got on the highway we noticed that the passenger door didn't shut properly - leaving a large amount of wind noise when driving at highway speeds - I was sharing important information as we drove and the passenger could not always hear. The rear sliding door also doesn't securely shut and rattles. The front passenger seat does not adjust the recline of the seat and is stuck
I have been rentin vans since 2022, and thanks for good experience
The process was very easy and the gentleman that was working both days was great.
Great service and fast
Great service and fast
Great service and fast
The staff was very prompt at contacting me when I made my initial booking and answered every question I had. During check-out of the van, they gave me a clean van that exceeded my expectations (had amenities that I wasn't expecting but loved, like back-up camera w/ an arial view). Great value for the money spent. The staff was friendly, quick, and knowledgeable. When I returned the van, again, great customer service. I will definitely be renting from them again next year! Highly recommend.