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Reserved 15 passenger van. They brought 12 passenger van. We did change to correct van. Person picking us up was very prompt. However he wouldn't lift a finger to help load our luggage or golf clubs. He would have received a much larger tip. Oh well his choice.
Wayne was extremely helpful through the whole process!
n/a
The back of the van smelled like urine. The representative said he could not smell it and gave us an extra air freshener to hang, :(
We had a good experience, very easy and smooth dealing with state van
We had a good experience, very easy and smooth dealing with state van
All of the staff were extremely helpful prior to, during, and after the rental experience. I'm a travel agent, and I worked at Enterprise Rent-A-Car for several years in the past. I was extremely impressed. The only issue I had at all was the mileage situation was a bit unclear during the booking process. It all worked out, because we came in under the allotted amount anyway, but it was a bit confusing upon arrival at the office. Overall 5 stars!
It’s a scammer business being ran ! That’s why they got shut down other locations .
They will charge you for any prepaid days u don’t use it early return ! YES !! You pay for a day if u don’t use or return early !! Make sure u don’t return early or full rental fee is charged !! That new !!! Enterprise or no other rental agency charge for day u don’t use their car or return early …. But here yes. U get charged !! Renters beware !!! Car you get is a salvage car and dirty !
Staff was very helpful and responded to questions well. Reservation was an overall easy experience done online.
This is my 3rd times,and I highly recommended to my friends and family and good costumer service.