REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Okay
Good customer service, the driver and the guy who assigned the paperwork for us walk us through everything about the car… the last day we brought the car back we met the boss nice lady
The vehicles need to be properly serviced prior to renting. They are old and for the cost to rent they should be newer.
Would have preferred a newer car. Part of 1 sideview mirror was missing. Brake squeaked terribly for the whole trip.
Great experience with the car and check in/ out service
It was great experience renting the car with this agency. They picked me up at the airport. And the personnel was very kind. I ask for recommendations and they gave me a lot.
The rental company is an absolute disaster. I picked up a car for 30 days with one tire being completely worn out. A after I arrived on my first destination the metal webbing started to to show on the tire, so I decided to get the tire swapped in a tire shop. After I returned the car they told me everything is fine and that I will get back my deposit, after I arrived I saw that hey just took my deposit they basically stole money from me and therefor committed a crime. Thiev don't rent with them
Pick up from airport took 45 minutes even though I let the know ahead of time my flight was on time. Timeless charged my credit card two additional times without my knowledge. The return person indicated that I was charged for extensions even though I did not extend beyond what I originally bought. He did correct. Now just waiting for the credit to show i on my credit card.
Phoned in delayed flight and was not able to get an operating vehicle. Owner was extremely unprofessional, rude and very poor customer service provider. Owner used profanity and was aggressive towards my family. Should not be in business!!
These guys have many hidden costs, and the insurance they have a scam going there also. Will not honor credit cards with insurance, hidden fees, addition cost, and insurance. Do not use. Try Budget, they were great!