REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
The quote should include all charges so there's so surprises when you go to rent the car
Pickup at the airport was a little unclear, and there was no one there when we got in. Someone turned up eventually though and it got sorted! The stereo/menu/features were in Chinese and no one knew how to change it to English.
Friendly, courteous staff. The car was a bit old, but did its job - good value for the money.
The staff at Timeless Car Rentals went above and beyond their duties to help with our requests and meet our needs. From being picked up at the airport with hardly any wait time, to meeting us to switch to a smaller car, to being dropped off back at the airport, all went quickly and smoothly. Mark was exceptionally helpful and patient with us "golden girls" trying to navigate Montego Bay for the first time. Thank you all at Timeless!
Wasnt upfront on all of the insurance and 3rd party costs at time of reservation. Not until got to the agency.
Vehicle was well worn but got us from A to B, it looked good and was meticulously clean
Charge for using a credit card should be disclosed more clearly prior to reservation.
Good customer service
Stay FAR away from this company. The car was an old, beat-up Camry that the speedometer and radio didn't work. Worse was when we returned the car, the mirror cap had fallen off and they charged me $500 (kept my $500 damage deposit) and told me to just turn it in to my insurance. Not sure if this is a common scam they run but we couldn't wait around to argue the point as we needed to get to the airport to fly home. AVOID AT ALL COSTS!!
It was ok..