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The staff at Timeless Car Rentals went above and beyond their duties to help with our requests and meet our needs. From being picked up at the airport with hardly any wait time, to meeting us to switch to a smaller car, to being dropped off back at the airport, all went quickly and smoothly. Mark was exceptionally helpful and patient with us "golden girls" trying to navigate Montego Bay for the first time. Thank you all at Timeless!
Wasnt upfront on all of the insurance and 3rd party costs at time of reservation. Not until got to the agency.
Vehicle was well worn but got us from A to B, it looked good and was meticulously clean
Charge for using a credit card should be disclosed more clearly prior to reservation.
Good customer service
Stay FAR away from this company. The car was an old, beat-up Camry that the speedometer and radio didn't work. Worse was when we returned the car, the mirror cap had fallen off and they charged me $500 (kept my $500 damage deposit) and told me to just turn it in to my insurance. Not sure if this is a common scam they run but we couldn't wait around to argue the point as we needed to get to the airport to fly home. AVOID AT ALL COSTS!!
It was ok..
Great company, maybe I just got the lowest rated car on the lot at the time of my rental. I was pulled over for the winsheild and advised that in Jamaica they can remove your plate ticket you and leave you stranded. The officer was nice to both me and my son and told us any other time it would have happened. I have been driving in Jamaica for over 20 years and this is the first time I had interaction with police. Not a very good look on my son's first trip with me to this beatiful country.
We had no idea someone was picking us up. We didn’t read that anywhere and we never saw anyone from the company at the airport. We had to take a taxi for 1000JMD for a 4 minutes drive. Other than that, pricing, staff and car were great.
Everything i experienced was ok . I have no complains ♥️