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Suggest you add a sign with "Timeless Car Rental" outside airport exit for pickup..had to wander around Montego Bay airport before someone showed me where the Rep was waiting..All staff were friendly and professional and car was perfect for our trip..
Special Recognition goes out to Jordan. Upon returning my vehicle he noticed a bulge in one of the tires. I wasn’t certain if I was responsible for the defect in the tire. To me he went above and beyond when he checked previous records and found that it was a pre-existing condition. I appreciate the extra mile he took for me. This is one honest man. I will definitely rent again from timeless car rental.
Everything was quick and easy! We understood everything and the staff was really efficient! I’m glad I went with timeless for this price and not with enterprise for 3x more! I would rent a bigger car next time though. My 6’4” boyfriend could barely fit in this one! We would definitely rent again!
Very poor service, charged me the entire deposit for a popped tire. Never renting from them again.
Overall, very very good, not much to complain about.
Requested SUV vehicle unavailable, poor choice of other vehicles to hire, Nissan sylphy given was un-roadworthy, steering vibration when breaking, pulling to left when driving, burning petrol. Do not hire from this company, dangerous vehicles and unprofessional owner. Also not based at montego bay airport, 5 min drive away on dual carriage way
Great overall experience. Will rent again when I am back in Jamiaca
Nice people
Waited 30 minutes to get picked up at airport then driven 5 minutes away only to be told they didn’t have the suv I had ordered and was confirmed. Tried to give me some crappy hatchback for same price. Ridiculous SMH! So we left and received an awesome car at another place. My suggestion is rent somewhere else…. Anywhere else. Classic bait and switch tactics here at TIMELESS CAR RENTAL. STAY AWAY.!!
Rate of rental was reasonable and vehicle was clean. Staff was friendly and helpful