REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
I will NEVER rent from you again. I reserved more than 2 months in advance and called 24hrs to confirm. I was assured I would have a car. When got there, it was no car, no agent, no apologies. The best I got was " the cars didn't come in". I ended up paying almost 3 times what i could have with another company had i booked 2 months in advance. All the major carriers were out of cars by then. Terrible business practice or lack there of.
I have been asked to pick up the car at the airport but nobody was waiting for me and there is no office at the airport. After looking for somebody who could help me around the terminal, I got in contact with the Timeless Car Rental. I was told my car was not available. They expected to have "a car available in the evening". Waiting at the airport for hours was not an option so I left without the car.
Lots of confusion at the beginning of our rental. Owner honored original contract after.
Booked through Kayak. Called Tim less day before arrival into Jamaica. No answer no call back after leaving a voice-mail. Reservation not found when I had proof on my phone for an intermediate SUV. At the time given a Mazda that has 1/4 tank of gas, no wiper fluid, and needed coolant bc the temperature gage came on after leaving Mobay to Negril. I wanted a vehicle that was up to accommodate the potholes I knew Jamaican roads have. Got a car that was worried may need serviced bc of the coolant.
very satisfied
Little disorganized and lack of friendliness.
Maybe just a bad day.
Maintenance of vehicles should be kept up as much as possible. Tire pressure, etc.
Poor
The price quoted was not what I was charged. The car they had for me was a old 2012/2013 car that was beat up really bad. Plus need struts and no washer fluid. The key fob did not work and taped up. Associate refuse to change car as they know I had no choice but to take it at 7:30pm night due to mother funeral that is 2.5hrs away.
I need a full refund!
Great staff with good hospitality. service was like concierge. Left my keys in car and Joel call and took it to airport for me. thanks team timeless. better than the big names and cheaper.