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The car was perfect just for me and the wife. It had plenty of room and it drove perfectly. Their customer service was phenomenal.
long wait time because you have to call and verify insurance,male agent was rude and disrespectful.They will only accept verification of cover by phone.Dont get the car dirty else you will have to pay.You will also be charge to run your card
It was a great and helpfull experience.
quoted prices should include the insurance
Worse company ever
Dwayne was very professional and kind! For this purpose I would definitely rent again, and the car was clean, ran great and easy to pick up
Waited along time to be picked up at the airport
Then it took forever to complete the paperwork to get the car then when i get the car its on empty i have to leave immediately to find a gas station
Lost my reservation charged double and couldn't take us to airport
Only drawback was vehicle had chinese navigation - so we couldn't use. Other than that - excellent service - better than any name brand and the cost savings was substantial.
Paid 2x the quoted rate - was first told "American insurance companies" wont cover rentals internationally. Offered to get letter verifying liability from my insurer, then it became "we wont accept" it. Proceeded to overcharge me for the liability by $54 and would not provide a refund for that or returning the rental one day early due to an unforeseen change to my travel plans. Will dispute with my CU. They were unprofessional, rude, greedy thieves and they are not onsite at the airport-beware!