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The car was not good it drives really poor I don’t want that car anymore or rent from them anymore
The vehicle we reserved was not available. We were downgraded to a reasonably acceptable substitute (smaller than reserved) and charged more than quoted reservation. There was also a change in insurance requirements. We did have coverage through our credit card but still charged. This was not communicated prior to our arrival to Jamaica. This resulted in an additional $210 US charge. Original quote $662.40 US for intermediate SUV. We were charged $745.03 for a smaller, non-SUV, vehicle.
Mark is a great businessman because he is knowledgeable and works to please the customer. I will continue renting from Timeless.
Will do business again!
I find that Timeless service was prompt and courteous the car I got was mechanically ok but it could have been checked more thoroughly in that the Tyres we're worn and I had a flat and had to move one of the front to the rear for safety...I will gladly recommend this company to my friends!!
Unable to assess, requested rental car was unavailable and no communication between time of reservation and date of car pick up. Would be helpful in the future if car types were unavailable that a phone call or email was sent to renters so they know to make a reservation with another agency.
We were charged double what the rate was. The car had no AC and was a beater.
I had insurance from my credit card but was denied some law he tells me that need comprehensive which does,the car I was supposed to get was not their,tells me give upgrade the air conditioning was not working properly in a country that's extremely hot the gas gauge not working car with lots of body scratches some upgrade I would like my money back for extra insurance that was denied.
Waiting time was long, one one person checking out.
Waiting time was long, one one person checking out.