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I had insurance from my credit card but was denied some law he tells me that need comprehensive which does,the car I was supposed to get was not their,tells me give upgrade the air conditioning was not working properly in a country that's extremely hot the gas gauge not working car with lots of body scratches some upgrade I would like my money back for extra insurance that was denied.
Waiting time was long, one one person checking out.
Waiting time was long, one one person checking out.
Waiting time was long, one one person checking out.
Waiting time was long, one one person checking out.
Shuttle came an drove me to another location. Only to tell me no cars available
Returned to the airport could not get a car from another agency because they took so long to bring me back to airport
Great experience.Very satisfied
Exceptional service from start to finish. from the airport shuttle system to receiving the car outstanding service thank you very much keep up the great work.
Customer service was great throughout. However, we had to wait for about 45 minutes for the car to be ready. Then we realized that the seatbelts didn’t work, and we’re given a different car that was already prepared. We had to pay more than the quote because we were told we had to purchase insurance with them even though we already purchased it through a third party. Overall, the car drove, but was in the poorest condition of any rental car I have used. Most importantly the breaks were poor.
Would be helpful to have better representation upon arrival at the airport. We were aware the agency was near the airport however there was no instruction or representative waiting for us. In meantime we were approached by (numerous) individuals willing to “help us”. This is NOT acceptable. Timeless should have someone at the airport with signboard