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It was hard looking for them at the airport they didn’t have my reservation took them time to find it.
I had credit card insurance for the car that I use all over the world. When I went to pick up the rental she told me they don’t do that in Jamaica through the credit card even though I showed her a copy of the rental agreement through the credit card when I return the call, she was telling me they were damages on the car so I had to show the video with the damages which previously done I will never rent from these people again they try to nickel and dime you.
The car was ok but the radio didn’t work at all for the 4 days I had the car.
Staff was very professional
The most incompetent and unfriendly staff i have come across.
I was denied the vehicle I wanted, even though it was available, I was lied to. Upon returning one staff member was rude, told me that the vehicle was dirty, and was not willing to drive me to the airport!!
I take full responsibility for the damage done to the vehicle but I believe I was overcharged. The items needing to be fixed would not equal my total deposit of $500 usd not to mention I brought the vehicle back 2 days early.
I would recommend someone going to a big name company that offers a more comprehensive damage waiver
It's always a pleasure that's why I only rent with timeless. It's the best
At the end of a week I did not wash the car it rained all week and the roads were muddy when I returned the vehicle I was charged to wash the car. Unbelievable never have washed a rental car before returning and all they said was it was on the contract..
Excellent service I would recommend this company patient kind and quick.