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I will never rent from this company again I'll stick with the major companies I was overcharged I was forced to pay for insurance when I already have in place two personal insurances available to pay for any damages and third party,. The vehicle was nasty inside and the trunk and the brakes had loud squeaking noise, the passenger window could not be lifted up.
Staff was super nice and the owner mark made my experience very easy going.
Forced to take out insurance on arrival..car was raggy dump..very used and abused vehicle..front desk staff was very nice though..
Online quote was not upfront about the need to pay for additional 3rd party coverage. Also did not appreciate being charged a cleaning fee at the end of rental. Car was not dirtier than I would have expected after driving 7 days in Jamaica. I think everyone is charged this fee, and it is not disclosed upfront.
Maybe slightly better instructions on how to find the Timeless Rep. outside the airport. It is a mass of people there and it took 3 times walking out there to find her. Other than that, was a great experience doing business with Timeless.
Excellent customer service. Car was clean and full of gas ready to go.
I forgot to collect my cash deposit and the customer returned it on the way to the airport. Thank you Timeless. Will be using them again.
Excellent customer service. Car was clean and full of gas ready to go.
I forgot to collect my cash deposit and the customer returned it on the way to the airport. Thank you Timeless. Will be using them again.
This has been an amazing experience. Not only a friendly staff, a wonderful set of human being. You feel like you’re apart of a family business. I would strongly recommend this company. Wishing timeless lots of success for the new year! Thank you
Vehicle was not the size described on comparison website. Quoted a price of $314 and paid $454. Vehicle was high mileage and had no gas !
I asked ahead of time if I needed additional insurance and was led to believe if I had a CDW through my credit card I'd be good. When I got there I was told I also needed 3rd party liability insurance to the tune of almost as much money as my rental. I had all my emails and thanks to that they gave me a discount so my rental was still well priced overall and better than at most agencies, just frustrating when I tried to cover my bases ahead of time. Also check your spare ours was flat.