REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
First time CRX user. Great experience.
Sandra and the rest of the ladies were very courteous and helpful
Sandra and the rest of the ladies were very courteous and helpful
Sandra and the rest of the ladies were very courteous and helpful
The workers were very professional and helpful. We got a car and didn’t like it and they were able to change it for something that we approved. We appreciate that. Only negative the windshield whippers were very bad and I could not see when it was raining which was dangerous
The rate was more than double what I was quoted. I had to waste a lot of my time proving myself. The car was decrepit and it was better that the first piece of junk they tried to give me. The girl that originally did the walk around did a very poor job and thank God I took a video of the car before leaving or I would been accused of losing a hubcap!!
This is my 2nd time with timeless and looking forward in doing more business with them.Car was clean , everything works on the vehicle and the communication,body language "a person smiles" and the staff were all smiles and they got me smiling also and they let me feel at ease , so overall experience "excellent"..
Vehicle was very good, especially on gas. Ms. Loretta was a gem. Manager was great too as he arranged for changes that we needed. Definitely renting from them again
- Added Fees and spiteful unpleasant service - First I was told my Amex doesn't cover 3rd Party coverage, so I had to pay a $15/day fee. Fine. Then I noticed they weren't giving me the car rate I received on my car rental express invoice. Upon changing the rate, the woman at the front desk then increased my 3rd Party coverage to $20/day in a spiteful and trifling move. And then my final bill had an added 7% bank processing fee never disclosed before. Yeah, never using Timeless again...
Office is not manned until 8am, no proper provision or guidelines for clients returning a car before 8am. No drop box for keys and no access to premises prior to opening.