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Service was slow (island speed). The car was not new, had 145000 km on odometer. Lots of minor dings and scratches. And 1/3 tank of gas. But car ran fine, did the job. Filled the tank and returned it with 2/3 tank. No issues on return, but service was slow again, with only one person receiving vehicles. They charged me $120 for "other car coverage". So rate was double my quote.
Not happy about that. Won't rent on Jamaica again. Taxis instead.
The vehicle was ok but didn’t have any audio system this is hard when you have it for some time. Would appreciate that to be working. Staff was amazing and that would make me come back again and again
Don't walk, RUN away from this company. Mark, the owner, is a crook. I'll say this. The rental car's AC stopped working. I was staying in Old Harbour and the company is located in Mobay, a few hours away. No one was willing to bring me a replacement car, so Mark asked me to take it to Kingston to have it repaired. I did so. He asked me to pay the bill, $50.00 US dollars out of my pocket for reimbursement, but that never happened. Unexpectedly, they didn't honor the price quote I originally recei
Small agency, great service.
I was quoted a price of $204 to hire the car in writing but when went to pick up the car the price had been inflated to $350 for the same car. The tires on the car were bald and illegal. I pointed this out to the assistant and I was ignored. I ended up being stopped and fined by the police because I was using the car with an out-of-date tax. After reporting this to senior management they WhatsApp app me an up-to-date tax disc. I then asked to be refunded and was told no. Hire CO to give a miss
The staff were friendly and the car was great
I’m not a first time renter from the company
I never have a issue with the company
The price high yes, it will be much better for us as renter if the price go little down
The customer service great
They are very friendly, I love the them all of them
I book my car for one day more than my return date so I pay for one day I don’t use
I hope next time you give me my extra day
My deposit don’t return to my account yet but I have no doubt about that
Big up your self you all are
They charged me so much more than the rate I was quoted.. they tried telling me I didn't read everything correctly.. i read everything and there was no button I was suppose to click for 3rd party insurance. also my name wasn't on the list to be picked up so had to wait for the shuttle for 20 min when it was 5 min up the road.
Time Less Car Rental gave me excellent service. One of the best service I ever received from a car rental company. All the staff I came in contact with were knowledgeable and courteous. I would recomm them to anyone based on the service I received.
This was our second time renting from you. The first time was amazing this time I feel like we were mislead and overcharged. I would never be able to get it to the bottom of it though, because the lady at the front desk was less than pleasurable. She had the personality of a door knob and pretty much felt like she couldn’t be bothered. We will no longer continue to do business with you because her personality is horrible. There was a lady next to us having issues as well. Sad.