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Long wait. Vehicle I rented was not available and I had to go with a smaller car. Most shocking was the vehicle condition - for the price I rented the car; I did not expect such an old; dirty and overused car. I was shocked at the vehicle that I was given!!!
I was quoted $17 a day. Then also had to pay an additional $35 a day for collision insurance. So I really paid $52 a day. And still had to pay a deposit. Shouldn't have to leave a deposit if I'm covered by insurance. And I also received a car with no front lights, so couldn't drive at night. Ridiculous.
Staff were rude and unhelpful.
Their system needs a major upgrade.
Their system needs a major upgrade.
👍🏿👍🏿👍🏿👍🏿
This was my first time renting a vehicle from Timeless. In the past I regularly rented from another, larger car rental company in Jamaica, but I felt my business and loyalty were not appreciated. The communication with Timeless was excellent before I arrived and for the duration of the rental. The ladies in the office are efficient and professional. I rented a Mazda Demio. That likkle car was a champion. The car was 100% reliable and the experience will bring me back.
The car had two holes in the seat exposing the metal, no windshield wiper fluid , and a device in the car kept speaking in a foreign language, very annoying. There was no way of turning it off. My email quoted the final cost but when I arrived they added another fee. Even though my reservation email stated the final cost. Don't state the final cost if it is not the final cost. Very deceiving. If you have a early flight don't book here they open at eight am. I tried calling but no one answered
I arrived at the location at the airport and discovered that I was not on the list. I was picked up from the airport and was driven to the location for the rental service. I discovered there that I was not on the list for a rental. I provided my email detailing the rental agreement for the rental and my reservation could not be found. I was offered a vehicle but the rate was 200 dollars more than I received via email. I politely declined and was driven back to the airport.
Do not rent vehicle from here!