We understand that the rental was a cargo van typically used for construction work, but we needed it for a trip to haul product to Venice Beach, and there were a few frustrating issues. The van had multiple toll violations on record, so we weren’t able to use the FasTrak lanes, which was inconvenient. Additionally, the stereo system was only partially functional and kept defaulting to the AUX setting, which made using it difficult.
The team were very helpful and explained all details about invoice and vehicle. Will certainly hire again and tell friends & family of the great service received
Thank you
I was totally satisfied with my car rental experience with United Auto Rental. Service was fast for both pick up and drop off, even though it was during the busy Thanksgiving holiday. My sister and brother-in-law, who accompanied me for the drop off, were also very impressed by the great service we received.