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I was shock upon arrival of the condition and type of passenger van provided. I was looking for a Hertz type of vehicle, but found substandard equipment; old, lots of body scrapes and interior old & smelling. I HAD no choice but to do contract. No test driving the vehicle as stated; however, I noted contract before signing.
The vehicle was slow, never could go a decent speed & felted like needing a tuneup or a poor engine on its last leg. Only drove the vehicle home, finally returned it early.
It was extremely easy to understand the paperwork and pricing I was given. The staff was nice and professional! My car had wonderful gas mileage. It was overall just a great experience!
Excellent service and enjoyable experience.
I have already recommended this company to friends and acquaintances. The car was a couple of years old but looked and drove like brand new. Exactly what I wanted. I say enough of friendly the staff was. The savings on not paying airport taxes gave me an xtra day free. What's not to like👍👍
We understand that the rental was a cargo van typically used for construction work, but we needed it for a trip to haul product to Venice Beach, and there were a few frustrating issues. The van had multiple toll violations on record, so we weren’t able to use the FasTrak lanes, which was inconvenient. Additionally, the stereo system was only partially functional and kept defaulting to the AUX setting, which made using it difficult.
Quick and easy to check in and also to return van (12 passenger). Would definitely use again.
I was very pleased with the mechanics of the vehicle, and overall the efficiency of the van.
We were. Wry satisfied with our rental and the people were very professional
Customer service was excellent! So friendly and prompt
Friendly and fast!