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I locked my luggage in the rental at the airport at 7:30am left voice message, business does not open until 9:00am. Called back at 8:45am employee immediately sent co-worker to airport. 24 hr emergency is in Spanish (which I do not speak) would suggest adding English. Oher than that Staff was friendly. Price was great. Would highly recommend. Will use again.

Report abuse Sun Jul 19, 2020 - Renter Review

The vehicle had way too many damages, but were noted by the agent. The inside was vacuumed but too many stains in the seats. The backup camera kept failing. The car seemed like it had been in an accident, repaired and used again for rental. Even though the personnel was friendly the entire experience just didn’t seemed right, I was very uncomfortable.

Report abuse Tue Jul 14, 2020 - Renter Review

The rates and service was excellent. The car was an older model than usually expected from a rental agency, but you can't beat the price.

Report abuse Thu Jul 9, 2020 - Renter Review

Bad cigarette smell

Report abuse Tue Jul 7, 2020 - Renter Review

Staff was super friendly, even remembering me from a previous rental. The prices are much lower than their competitors. I'll be back.

Report abuse Tue Apr 7, 2020 - Renter Review

The staff was friendly and very accommodating. They were able to provide booster seats even though it was not apart of my original reservation. Only negative is the cleanliness of the vehicle it definitely needed some cleaning but I was in a rush so took it as is. Other than that the process of drop off and pick up was fast and efficient.

Report abuse Thu Mar 19, 2020 - FloZam

When I had to modify our rental plans the staff responded positively and in a very professional matter. I was totally pleased with my experience with United.

Report abuse Thu Mar 19, 2020 - Renter Review

The staff were super friendly and helpful

Report abuse Fri Mar 13, 2020 - Renter Review

Great service

Report abuse Fri Mar 13, 2020 - Renter Review

I was given a car for 4+ weeks and there was smoke residue from a previous renter. This was a very distressing situation as I have allergies to smoke... and had to have the window open at all times.

Report abuse Thu Mar 12, 2020 - cindy