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The guy that picks you up and takes you back to the airport is awesome. I forget his name, but he has a little daughter, and he is so nice, and so helpful.
I was picked up at the airport promptly. It seemed quicker than using a larger rental agency and the car rental shuttle. The price was as quoted with no hidden fees. the car was an older model with 60k miles on it, but that is what was expected.
Older vehicle with excessive mileage; many dents and scratches, defective door locks, etc.
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Fast, easy, and accommodating! Staff was super nice and helpful. Great customer service and rates. Will definitely rent here again when back in the area! Thank you!
Nice company to rent with, staff is understanding, courteous and easy to work with. i would rent from United auto rental again..
The gentlemen were courteous and welcoming. They promptly picked me up from the airport, sent us on our way, and returned me to the airport when needed. I am quite pleased, and will use them again if I am ever in the area.
Good service but, the branch needs better signage, not so easy to locate.
Good service but, the branch needs better signage, not so easy to locate.
Hands down, the best customer service I have ever had with a car rental company. All of the employees were friendly and personable. Since they are not located in the San Diego airport car rental building I thought being picked up by them would be more of a hassle but I was completely wrong. It was exceptionally easy and I saved a ton of money that I then got to use for doing more things while on vacation. United Auto Rental is the best! Will use again. Highly recommended!