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Great guys, nice vehicle, clean and great for our use.
Better than expected
As directed by United, after collecting luggage, we called them, but were put on hold for 15 minutes. Finally, we were told to catch the car rental bus and call again when we arrived at the car rental site. It was unnecessary to make the first call from the baggage claim area. Once we got to the car rental site, everything went very smoothly. United’s driver was there to drive us to their nearby location. Everyone else was fine.
The car was ready to fall apart-it rattled and balked.
The staff at United Auto Rental at SNA were awesome. They stayed late on Christmas Day since our flight was delayed. I didn’t have to wait in any lines and the van we rented was in great condition. They also provide free shuttle service and are very prompt. Will definitely rent from them again next time I’m in town.
Great experience! Would rent from again!
Friendly and great service!
I was happy to receive a car from this place and the deal I got was great! What was a challenge were not having unlimited miles. Even though I did not exceed my mileage, I felt as though I had to be really mindful of how much I was using the car. Also, there was a faulty indication light stating that I had low tire pressure when there wasn't one. The company told me not to worry about it, but I still did. That was also concerning since I was driving 2 hours away.
Very good experience from start to finish!
Very friendly, helpful staff.