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Not at all happy with the car. The truck didn’t stay closed it had scratches all over it the AC didn’t work very well and we could never get it out of econo drive.
Best car rental experience I have ever had - most helpful and knowledgeable staff, and best value.
Diego was very understanding about my boarding pass and unlimited mileage. I would definitely rent again from United rental and have already recommended them to three friends. Good job!
I've never rented from United Auto Rental before. I was pleasantly surprised. Pick up from the airport was quick and easy. There was no line upon arrival so I was helped immediately. The price was very reasonable. The car was waiting out front, and was upgraded to a better vehicle with as good of gas mileage as the original vehicle. My flight was moved to an earlier departure that was before the rental office opened. They allowed me to drop the car at the airport so I could catch my flight.
great customer service. Car was just okay.
The rental was vary well maintained and
Clean. The staff was vary helpful and
knowledgeable. We really did like the rental.
Everything went smooth and staff was helpful
We did have one small problem with the car. The tire pressure light came on and stayed on. One tire was somewhat underinflated, and I did add air, which didn't change the light. I don't know if there was anything to do, except take it to a dealer, which I really didn't want to because of limited time. The person we spoke to by telephone about this problem was helpful.
Service was great, car rental price was great, but the car needed work. The visor was falling apart, the seats were stained, and the car was clean, but it felt like the car needed some servicing because the brakes felt unsafe, lastly, it also had a lot of cosmetic exterior damage. They were willing to switch our car, but we had driven away and were in the LA area.
Professional and courteous. One time and friendly. Would use them again and recommend them to friends