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Even miluraty discount!!!!
I had a flat tire upon leaving the rental facility and a dead battery the next morning. I lost much time in the process and there was no effort made to compensate for the issues.
They picked us up from the airport within 10 minutes. The whole staff was very friendly and helpful and also gave us pointers while visiting Disneyland and the San Diego Zoo.
The car was older and over 85k milage. I was worried about breaking down
Waited 10+ minutes at the counter as the agent was on the phone with someone else. Then was told I had to pay for an extra Hour since I delivered the car late. Disappointed to having to wait then get told that. Not high on customer service.
The staff was very friendly and was willing to assist anyway possible.
Very accommodating staff.
The checkout process was fast and easy, no up-selling like the big rental chains, we were in and out quickly. The rate quoted was what I paid, no surprises at return, and the location is not right at the airport, which makes getting there to return the car less of a headache than dealing with airport confusion. They shuttled us to and from the terminal, making the trip much more relaxing. We would rent from them again.
we had our first minivan which was a Kia...very dirty and dusty inside. Low tire so they replaced the vehicle with a dodge grand caravan. It was slightly better. I rent vehicles 3-5 times a year and this one by far was the worse. Also had over 100,000 miles on it? Most are under 30,000 on the places Ive gotten them from before
Loved having airport pick-up and drop-off in our actual vehicle and ease of check-out/return. Having 5 kids and luggage in tow means the less transfers from one mode of transportation to the next, the better! Will definitely look to rent here again if we fly into ONT in the future.