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The vehicle provided was an upgrade from the one I selected, and the staff were prompt and courteous at all times. The price quoted was a better deal than that offered by the larger rental companies at the San Diego Airport. All around, United offered an excellent value with excellent service.
Car was pretty worn down-needed maintenance on wipers and smelled of smoke
The sales staff were courteous and helpful. One of the best rental experience that I have had.
The only downside was my reservarion wasnt found in the syatem, but in the ens it all worked out, I was still able to get a car
We had a nice experience with United. Nice guys, good service, seemed to care. Didn't have care I requested do to a mechanical problem with car, but gave me an even better rate for a car that worked for us just as well. Prompt service to/from Ontario airport.
My flight landed around 8pm, and united rental's office was closed at that time. We made many repeated calls to their office & there was no response. There was no mention of this while making the reservation. Me & my family had to rent from another rental agency at a higher price. This was by far the worst rental car experience ever.
It was one of the best experiences I've had. Alex was wonderful and extremely helpful!! I would recommend United to all!!!
great service
Great company!
Customer service was absolutely amazing, I will definitely be coming back.