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We had a great experience. They picked us up in a decent amount of time, we received the vehicle we needed, and the drop off procedure was great especially when you are leaving at 4:30 in the morning with 3 kids! The staff was very nice and even worked with us to ensure we had a booster seat for our daughter. My only complaint is that the windshield wipers needed to be replaced and the brakes were shaky. Other than that they were great for what we needed and would definitely rent there again!
It took some time for me to locate parking - otherwise, everything was very good.
The staff were very friendly and you get a more customized, easy going feel with this smaller company versus a larger one. They were great and very nice, I would use them again and recommend them to family and friends!
Great rate and very prompt service.
For it being my first experience, I was initially apprehensive.
The staff was courteous, informative, prompt and very professional, and I felt very much at ease.
I would certainly recommend UNITED AUTO RENTAL as an alternative to the more well known car rental agencies.
While we were not given the car at the quote on our email receipt, the staff was awesome, access to and from airport was very easy and the car was great. Very pleased with United!
Thought customer service was great and would certainly recommend this to friends and family. The vehicles are a bit older however - no hookups for USB cables etc. Other than that, everything worked out.
It was much more than I expected. A good value. I will recommend you to anyone that I know that will be visiting the area.
We had to first take a bus to the rental car center and then have the car company pick us up in an unmarked minivan: Time consuming and slightly sketchy. Eliminate the middle step and pick up from the airport would be much more convenient. Returning the car wasn't streamlined either and took longer than expected. The car itself was fine and rates were competitive.
Good job, nice folks