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Service was not bad. I was surprised that there was no money taken from my account at the time of the reservation and that I needed to give an extra security deposit in order to receive the car. The car itself was somewhat worn out but suited my needs. I would have preferred a nicer, smaller vehicle. Everything was OK
excellent service....polite and helpful. No lines...in and out at the counter for pickup and return. great experience and will use them again!!
The rates at United Auto Rental are what initially caught my attention. The courteousness and professionalism of the staff is what will make me a returning customer. The rates are honored, the vehicles are great and I was provided an upgrade with no extra charge. The team really enhanced my stay in CA- thank you Jacob!
It was great!
I dropped off the rental car where i was told and no one would accept the rental so i left it at an Avis lot. Due to the non stop driving around i had to do before i basically abandoned the car I ended up missing my flight had to get a hotel room and I am up trying to get ready to fly out this morning. Very dissapointing to say the least i am expecting a phone call. 7608407125
The only place we rent from. Everything is perfect, and the people working here are excellent.
Nisha
Extremely friendly staff, outstanding price, would definitely choose United Auto Rental again!
The person who helped was super gracious, and helpful. The only issue I had with the van was the windshield wipers need to be replaced. Would definitely recommend to anyone.
The staff were great and the vehicle was as expected. Returning the vehicle after hours was not clarified so I had to wait for the office to open before returning to the airport. Things worked out because of the time of my flight, but it could have been a disaster.
The car squealed every time I turned it on and the maintenance light came on when starting up the car. That didn't make me feel safe. Although the customer service was great the process was really long and painful. The office equipment is old and had to be re-booted which drained the waiting time and made check in and check out painful. I wouldn't recommend this agency because it's off-site and not equipped well to be efficient.