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Awesome Experience, Your staff in San Diego were very professional and courteous. I would recommend making your web
site more user friendly, it was tricky getting information on the San Diego location
Car was a bit dated and had some bumps & bruises, break light was out. Great on gas though and what we needed.
Service with filling out forms etc was a bit too long and slow, but otherwise everything was just fine.
This agency should make clear on its site that you (generally) need to take two shuttles to get there --- one to the Conrac, where they pick you up and *then* shuttle you to their office. That is a giant time-waster. Otherwise, the rental was fine and a good bargain.
Great experience!
Excellent customer service.
Staff was extremely courteous, good experience overall
The office was closed at the time I needed to returned the car, I was told to return car in a different parking lot then charged the parking fee. I don't think clients should be responsible for parking fee if you're office is not available. First flight leaves the airport at 5am, you're office should be open and available for clients taking very early/very late flights.
Very happy with my experience and the staff was very nice.
The rental experience was awesome, we will use United again.