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The car we had did not drive right - seemed to have a transmission issue.
The person who picked us up from the airport to take us to the agency office was especially good at telling us about the area and the system. He was very personable.
We appreciated the professional manner and their service was better than big brand rentals. Thank you United Auto Rental; will do car rental again!
It was great. Would use againg
Very complicated pick up at the airport requiring taking a bus to a remote location from the terminal. It took several call to the rental office to finally get the right directions to a bus that took us to a car rental center where we were finally connected to a driver who took us to the rental car office of United. Time spent- almost an hour
Great Experience.
Did not have the car I reserved but gave me a better car at the same rate.
The gentleman who picked us up was fantastic. All customer service was excellent. We did fix the taillight which no one could have foreseen that. Absolutely we will rent from you next year when we come!!!
Good price and good service
My rental experience was overall excellent apart from a little miscommunication between the employees on the drop off of the vehicle. Turned out to not be a very big problem, but it showed a bit of unreliability on the company.
The whole process was quick and easy. Easy on the budget, too; very courteous service.
Best rental experience I've had in San Diego, among many..