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Staff was prompt and courteous. United Auto Rental is a significantly smaller operation than Hertz or Enterprise, but the pricing and ease of access make it a comparable (and in my opinion, more favorable) option. Affordable and simple--I'll definitely rent again!
I wish you all had more extended hours. My flight was delayed so had to come back to the airport the next day to pick up my car. Also, I'm not sure if I could consider a Toyota Corolla mid-sized car...
Definitely a positive experience. The vehicle was clean and ran great.
Very professional and a great value! Will use again.
It was a good experience
Great service, efficient for a small business, best price, close to airport. What's not to love?!
We arrived on Christmas Day and were scheduled to be in at noon. Our connecting flight out of San Francisco was delayed and we didn't get in until 2:00 PM, When we called for a pick up we were told we would have to pay an additional $45 because they were picking up after hours. I felt that was a bit tacky but didn't want to make a big deal about it on Christmas Day. No one ever informed us of this when we booked the car. Other than that, the entire experience was great and we loved the car.
when i booked this reservation, it says unlimited miles; but when i got it for the rental; it was not unlimited miles; clerk tried to change contract, but was unable; he just gave me 300 miles/day upgrade instead of usual 200miles/day;
The vehicle class we reserved was not available so they put us in a smaller car. This worked out but most places put you in a better car for the same rate. We reserved a fusion and got a corola
The whole process was great from start to finish very nice employees!!!